· Encompass - If users aren't seeing their policies pull into GloveBox after connecting, please remove and try again. This is an intermittent issue.
· Nationwide - Renters policies now pull into GloveBox. We are working to finish the API integration so Umbrella and Motorcycle policies also pull in.
· Safeco - Not pulling in ATV policies.
· Erie - ID Cards are current not pulling into GloveBox along with Umbrella or Boat.
· State Auto - Current connections to State Auto are not working but users can still login directly to the State Auto portal in GloveBox to download their documents.
Auto Owners - Policies won't display inside GloveBox until you link them to your Auto Owners account inside the portal. To do this follow these steps:
1. Log in to the Auto Owners portal
2. Click "my profile"
3. Click "add/remove policies".
4. Once linked, go back to GloveBox and refresh your login credentials with Auto Owners.
Auto Owners - Policies won't display inside GloveBox until you link them to your Auto Owners account inside the portal. To do this follow these steps:
1. Log in to the Auto Owners portal
2. Click "my profile"
3. Click "add/remove policies".
4. Once linked, go back to GloveBox and refresh your login credentials with Auto Owners.
Travelers - New policies won't display inside GloveBox until you link them to your Travelers account. To do this follow these steps:
1. Login to the Travelers portal
2. Select "link another policy" (displayed in image below)
3. Once linked, go back to GloveBox and click the refresh button to establish the updated policy connection.
Travelers - New policies won't display inside GloveBox until you link them to your Travelers account. To do this follow these steps:
1. Login to the Travelers portal
2. Select "link another policy" (displayed in image below)
3. Once linked, go back to GloveBox and click the refresh button to establish the updated policy connection.
Safeco - Policies won't display inside GloveBox until you link them to your Safeco account inside the carrier portal. To do this follow these steps:
1. Log in to the Safeco portal
2. Click the "Policies" tab"
3. Click "Link policy"
4. Once linked, go back to GloveBox and click the "refresh" button.
Safeco - Policies won't display inside GloveBox until you link them to your Safeco account inside the carrier portal. To do this follow these steps:
1. Log in to the Safeco portal
2. Click the "Policies" tab"
3. Click "Link policy"
4. Once linked, go back to GloveBox and click the "refresh" button.
