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GloveBox Known Issues
With carriers changing things often and without notice, things sometimes break so here is a list of our current issues that we are hard at work fixing. 
GloveBox Known Issues
With carriers changing things often and without notice, things sometimes break so here is a list of our current issues that we are hard at work fixing. 
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Auto Owners - Policies won't display inside GloveBox until you link them to your Auto Owners account inside the portal. To do this follow these steps:
1. Log in to the
Auto Owners portal
2. Click "my profile"
3. Click "add/remove policies".
4. Once linked, go back to GloveBox and refresh your login credentials with Auto Owners.

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Auto Owners - Policies won't display inside GloveBox until you link them to your Auto Owners account inside the portal. To do this follow these steps:
1. Log in to the
Auto Owners portal
2. Click "my profile"
3. Click "add/remove policies".
4. Once linked, go back to GloveBox and refresh your login credentials with Auto Owners.

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Travelers - New policies won't display inside GloveBox until you link them to your Travelers account. To do this follow these steps:
1. Login to the
Travelers portal
2. Select "link another policy" (displayed in image below)
3. Once linked, go back to GloveBox and click the refresh button to establish the updated policy connection.

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Travelers - New policies won't display inside GloveBox until you link them to your Travelers account. To do this follow these steps:
1. Login to the
Travelers portal
2. Select "link another policy" (displayed in image below)
3. Once linked, go back to GloveBox and click the refresh button to establish the updated policy connection.

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Safeco - Policies are connected to GloveBox but no documents are pulling down into the app. 4/26/2021
Safeco - Policies won't display inside GloveBox until you link them to your Safeco account inside the carrier portal. To do this follow these steps:
1. Log in to the
Safeco portal
2. Click the "Policies" tab"
3. Click "Link policy"
4. Once linked, go back to GloveBox and click the "refresh" button.

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Safeco - Policies are connected to GloveBox but no documents are pulling down into the app. 4/27/2021
Safeco - Policies won't display inside GloveBox until you link them to your Safeco account inside the carrier portal. To do this follow these steps:
1. Log in to the
Safeco portal
2. Click the "Policies" tab"
3. Click "Link policy"
4. Once linked, go back to GloveBox and click the "refresh" button.

Please report any issues you may be experiencing other than ones listed above here.
Please report any issues you may be experiencing other than ones listed above here.
GloveBox will always take immediate action on providing a seamless experience for clients. If your issue persists for longer than a week, please let us know so that we can address it accordingly. 
GloveBox will always take immediate action on providing a seamless experience for clients. If your issue persists for longer than a week, please let us know so that we can address it accordingly. 
GloveBox Team
Co-Founders
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Add your email to receive updates on resolved issues.
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We value your privacy and have a no-spam policy.
All rights exclusively held by GloveBox, Inc. 2020



All rights exclusively held by GloveBox, Inc. 2020
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